Shipping Policy

Wig construction starts 24 hours after purchase. Your orders cannot be changed after that; all sales are final.

Standard DHL delivery within the UK is available Monday to Friday and takes 3-5 working days after payment.
Deliveries are carried out Monday to Saturday (excluding Sundays and public holidays).
Standard Delivery is free
You will receive a tracking number via email once your order has been dispatched.
A signature may be required on receipt.
If you are unavailable to take delivery of your parcel, the courier will leave a delivery card.

International/DHL Express

DHL Express is available Monday to Friday and takes 3-5 working days from the moment your order has been paid for in full. Under
Deliveries are tracked, and you will receive a tracking number via email once your order has been dispatched.
Our couriers deliver during normal business hours, and a signature will be required upon receipt.
International delivery costs £15 within Europe and North America.
Any custom and import charges on orders placed must be paid for by the recipient. Fantastic Wigs Limited is not responsible for these charges and has no control over the costs, as customs policies and import duties vary from country to country.
If you are unavailable to take delivery of your parcel, the courier will leave a delivery card.
Please note that orders will not be delivered on any public holiday dates in your country. On these occasions delivery should be expected to arrive the next working day.

You will be able to follow your order with the tracking number that is provided via email once your goods have been dispatched. If the estimated delivery time has passed and you still have not received your order, please email us at support@fantasticwigs.co.uk
We aim to meet the delivery times stated however during busy periods (including sales) deliveries may take longer than usual. Our company cannot be held responsible for any lost or stolen parcels as a result of delivery instructions provided to the courier.